Meet some of our customers and discover the impact that partnering with UpPass can create.
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Meet some of our customers and discover the impact that partnering with UpPass can create.
True Move H is the second largest mobile telecommunication operator in Thailand. How they verification all customer with UpPass.
To reduce cost and time of ID verification
Telecommunication
Thailand
Previously, TrueMove H has used agents to verify customer identification via video calls. If agents are busy, customers have to hold the line and wait for their turn to verify. The average time to complete verification is 8 minutes.
UpPass provides customizable Identity verification (eKYC) flow to various channels and services (retail stores, e-commerce, customer support mobile/ web applications, convenience stores). With in 2 weeks, our solution replaces video call agent method and handle cases to ensure great customer experience throughout their customer activation journey.
13x
Reduce the cost for ID verification and scale video call agent team by 13x.
Other customer stories
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